COVID-19 Upgraded Cleaning Procedures
How We’re Prepared for COVID-19 and Our Steps to Keep You Safe
Having your home, office, common areas professionally cleaned and disinfected is an important defense for protection against the Coronavirus as well as other viruses and bacteria.
We wanted to let you know that we are not taking this virus lightly and we have made some changes to our services to ensure you and your family’s safety. The changes we have made related to the Coronavirus are always under consideration of the latest recommendations of national and local health officials.
We are closely monitoring the Center for Disease Control (CDC) and World Health Organization (WHO) websites for updates on the latest preventive measures and actions.
Our technicians now have a powerful disinfectant and sanitizer in addition to their other cleaning supplies. Not only will this be used to disinfect our cleaning equipment before and after each home is cleaned, but it will also be used on high-risk, high-touch areas in your home.
These high touch areas are things such as door handles and light switches and our new cleaning protocols can help protect your health and safety. We also use products that meet the criteria of the EPA specifically for use against the Coronavirus.
Preventing cross-contamination
As you might expect, our cleaning technicians can clean multiple locations on a given day, and you may be concerned about cross-contamination.
We have already made this a priority in our cleaning protocols well be for the issues with COVID-19. In the cleaning industry, preventing cross-contamination both within and between jobs is built into the way we do business
Our employees will disinfect hands and put on gloves immediately prior to entering each home. They will also be wearing shoe covers at all jobs going forward. Gloves are changed during the cleaning as well to prevent cross-contamination between different areas of the home.
Sponges, cleaning cloths, and magic erasers are used at one job and then either disposed of or bagged separately to be returned to the office for disinfection.
While cleaning your homes, our technicians will maintain at least a 6-foot distance from any occupants. This will include your pets.
Currently, there is no consensus on whether or not this virus can be transmitted by our pets, but until we know more, we will err on the side of caution.
If you can, please crate pets during the cleaning to minimize contact with our technicians. This will help us reduce contact with your pets and can help us clean your home faster.
Paid Sick Leave for our Cleaning Team
Many employees have PTO in addition to sick pay, and we are educating all employees on additional benefit packages if they do need to take time off if they or a family member becomes ill.
Cleaning is an Essential Service
If you or a member of your household has had COVID-19 or tested positive for the coronavirus, please cancel all cleanings until you or they have been symptom-free for at least two weeks. You must let us know we care about your safety, our staff, and the community as a whole. Taking these measures can help us prevent the further spread of the virus.
In the meantime, having your home professionally cleaned is an important component in overall defense against the spread of the virus, and we will continue to provide this essential service along with the quality you have come to expect.
In fact, during this time we would love it if you could share our name with your friends and family. If you know someone who could benefit from our services, please send them our way. Gift cards are also a great option to spread the cleaning love, and they can be easily purchased online.
We hope everyone stays safe and healthy. As always, if you have any questions or concerns at all, please don’t hesitate to reach out. We’re happy to chat with you!
Thank you for your continued support, trust and understanding during this challenging time.
